- Integrity (Our reputation and customer satisfaction is critical to us)
- The utmost care taken in all of our operations , OH&S compliant
- Trust (Security of our clients premises and their tenant’s privacy in business matters & personal belongings is crucial)
- Communications (listening accurately to customer requirements, prompt reporting of faults or issues)
- Punctuality ( prompt response and hours of operation 24/7 as required)
Since 1998, needahand has been working closely with us to help improve the services we provide to our tenants. They organise cleaning, maintenance and repairs, re-fit works, moving furniture within and between our office buildings spread around Melbourne, and a whole lot more.
We don’t have to worry about minor maintenance inconveniences and most importantly they are available 24/7 if we have an emergency.
needahand are always ready to act, and knowing this helps our business tremendously.
Needahand have been our contracted maintenance service provider since 2001. They have continuously provided a professional service in the management of the cleaning and maintenance of our offices. They are not only contactable after normal business hours but are readily available to assist with afterhour’s emergencies which is a testament to the commitment they have to their clients.